Privacy Policy

1. Information we may receive

When you enquire, enrol or communicate with The Zavy Method, you may provide information such as your name, email address, payment or order reference, scheduling information, and information you choose to share about your trading background, experience, goals and challenges.

2. How information is used

Information is used for purposes connected with providing and administering the mentorship service, including onboarding, scheduling sessions, communicating with students, responding to support requests, processing or reconciling payments, and handling cancellation or refund requests.

3. Payment information

Payments are processed through the payment gateway made available on the website. The Zavy Method does not need to receive or store your full card, bank-account or other sensitive payment credentials in order to provide the mentorship service. Payment providers may process transaction information under their own terms and privacy policies.

4. Sharing of information

Information may be shared with service providers or payment and communication providers where reasonably necessary to operate the service, process transactions, provide support, or comply with a legal obligation. Information is not represented as being sold for advertising purposes.

5. Communications

We may use the contact details you provide to communicate with you about your enrolment, sessions, support requests, payments, refunds or other service-related matters.

6. Security

Reasonable measures are used to protect information handled as part of the service. No method of transmission or storage can be guaranteed to be completely secure.

7. Retention

Information may be retained for as long as reasonably necessary for service administration, transaction records, dispute handling, legal or accounting requirements, or other legitimate business purposes, subject to applicable law.

8. Your requests

If you have a question about information associated with your interaction with The Zavy Method, contact us using the details below. We will consider requests in accordance with applicable law and the nature of the records involved.

9. Contact

Privacy-related enquiries can be sent to thezavymethod@gmail.com.