Customer support

Contact Us

Last updated: 21 August 2026

1. Contact details

Business: The Zavy Method

Service: 1:1 Trading Education & Mentorship

Email:

2. What you can contact us about

You can use the email above for questions relating to mentorship plans, enrolment, onboarding, session scheduling, payments, cancellations, refunds, privacy, or other service-related matters.

3. Refund and cancellation requests

For a refund or cancellation request, please include your name, payment or order reference and the reason for the request. Requests are handled according to the Cancellation & Refund Policy.

4. Payment or onboarding support

If you have completed a payment and need help with onboarding or scheduling, contact us at the email above. The payment-success page also provides the onboarding step for students after a successful payment.