For all enquiries relating to mentorship plans, enrolment, sessions, payments, cancellations, refunds or other service-related matters:
Business
The Zavy Method
1:1 Trading Education & Mentorship
We respond to enquiries within a reasonable timeframe during business hours.
What you can contact us about
You can use the email above for questions relating to mentorship plans, enrolment, onboarding, session scheduling, payments, cancellations, refunds, privacy, or other service-related matters.
Refund and cancellation requests
For a refund or cancellation request, please include your name, payment or order reference and the reason for the request. Requests are handled according to the Cancellation & Refund Policy.
Payment or onboarding support
If you have completed a payment and need help with onboarding or scheduling, contact us at the email above. The payment-success page also provides the onboarding step for students after a successful payment.